Insulation for the Little Guy
This entry was posted on December 3, 2015.
Recently on our contact us page, a somewhat frustrated customer sent in the following message. We quickly responded and within a few short emails had addressed his concerns.
However, the phrase "little guy" stuck out and was discussed at length here at the Insulation Stop.
The inspiration for this post comes from these discussions. First, none of our customers are "little guys". We value every customer, every order, every time.
Our business is built on all size of customers, one no more important than the other. Our customers range from metal building suppliers to the one time customer who wants to insulate his cooler before a music festival and we enjoy discussing their projects equally.
We have structured our business and website to make it as easy as possible to do business with us. We offer free shipping on all orders so you can shop quickly. We take payments from all major credit cards, PayPal, and even personal check if needed. We can custom make material. And we also offer the best delivered price all the time.
We employ experienced people so you can always talk to someone familiar with our products and services. We offer videos and installation instructions to help answer questions about using our products. We become personally involved in many of our customer's orders. We respond quickly to customer email and requests, always within one day.
We are the first supplier to offer small, individual roll sizes to our customer base, in both double and single bubble. We are also the first to offer a full suite of sizes on other marketplaces such as EBay and Amazon, so our customers could shop there if they were more comfortable.
Our mission statement is:
"To provide the highest quality insulation products to our customers at the best prices possible. Furthermore, making sure that each and every one of our customers achieves the best, most energy efficient result while using reflective foil insulation in their insulation project. And finally, to make sure that our customers are completely satisfied with their use of our products."
We value our relationships and our customers and appreciate you doing business with us. We will continue to do the best job we can to offer you the best value possible when shopping for reflective insulation.
We thank all of the "little guys" and big guys who have made us what we are, your leader in radiant barrier and reflective foil insulation.